Privacy Policy

Convey (“we”, “our”, or “us”) operates the website conveybot.in and the Convey AI writing platform. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using Convey, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account information

When you create an account, we collect your email address and a hashed password (or OAuth token if you sign in with Google or GitHub). We do not store plain-text passwords.

Usage data

We log each tool or AI Assistant use (which tool was used and when) to enforce plan limits and improve the service. We do not log the content of your messages or AI outputs permanently — tool inputs and outputs exist only in your browser session unless you save them to history.

Session history

If you save a result to history, that content is stored in our database (Supabase) and associated with your account. You can delete history entries at any time.

Files you upload

Files uploaded to the AI Assistant are sent directly to our AI processing pipeline and are not stored on our servers. They are discarded after your request is processed.

Technical data

We may collect standard server logs including IP address, browser type, and pages visited for security and debugging purposes. This data is not sold or shared with third parties.

2. How We Use Your Information

• To provide and operate the Convey platform and its AI writing tools
• To enforce plan usage limits (Free: 5 uses/day, Starter: 50/month, Pro: unlimited)
• To authenticate you and keep your account secure
• To store session history you choose to save
• To communicate important service updates or changes to this policy
• To detect and prevent abuse or misuse of the platform

We do not use your content to train AI models. We do not sell your data to third parties.

3. Third-Party Services

Convey uses the following third-party services to operate:

• Supabase — authentication and database (stores your account info, usage logs, saved history). Data is stored on Supabase's infrastructure. See supabase.com/privacy.
• Groq — AI inference for all tool outputs and the AI Assistant. Your text inputs are sent to Groq's API for processing. See groq.com/privacy-policy.
• Netlify — website hosting and serverless functions. See netlify.com/privacy.

4. Data Retention

We retain your account data for as long as your account is active. Usage logs are retained for rolling 90-day windows for limit enforcement. Saved history is retained until you delete it or close your account. You may request full account deletion at any time by emailing us.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your saved history
• Withdraw consent at any time by deleting your account

To exercise these rights, contact us at support@conveybot.in.

6. Cookies

Convey uses cookies strictly for authentication (session tokens). We do not use advertising or tracking cookies. You can disable cookies in your browser, but this will prevent you from signing in.

7. Children's Privacy

Convey is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Continued use of Convey after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: